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Micado Attends Dreamforce 2019

Published: November, 2019

What a special day it has been - Micado had its debut at Dreamforce 2019 and was fortunate to hear first-hand about the big announcements made at today's keynote.

Here are some of the highlights on voice, new partnerships and data management:

  • Salesforce launches Service Cloud voice with Einstein

  • Salesforce extends AWS Partnership

  • SF will offer Amazon Connect and integrate Einstein Voice skills with Amazon Alexa

  • SF launched ‘Trailhead Go’ in partnership with Apple

  • Customer 360 Data Manager launched to create a single source of truth

We have three more days to go and can't wait to learn more and connect with some amazing Trailblazers.

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