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Next Best Action
Smart, actionable customer insights embedded in your Salesforce
​
Optimize customer acquisition and retention
with personal and smart recommendations
for your Sales, Marketing and Customer Success teams
Features and functionality
Micado Next Best Action enables you to serve actionable recommendations to all of your salesforce users who are engaging with your customers. Alert your teams to engage those customers who are ready to buy or are about to churn.
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Account ProfilesThe hub of customer data — organized into simple, modular tables and charts.
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Customer JourneyYour hub of customer activity, helps you prioritize your tasks quickly so time is spent more effectively.
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Performance and Revenue TrendsPlan, track, predict and report on key metrics for your existing customers.
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Prospect and Lead InsightsUse predictive modelling to determine the right customers to pursue and how to pursue them.
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Account ProfilesThe hub of customer data — organized into simple, modular tables and charts.
-
Customer JourneyYour hub of customer activity, helps you prioritize your tasks quickly so time is spent more effectively.
-
Performance and Revenue TrendsPlan, track, predict and report on key metrics for your existing customers.
-
Prospect and Lead InsightsUse predictive modelling to determine the right customers to pursue and how to pursue them.
-
Account ProfilesThe hub of customer data — organized into simple, modular tables and charts.
-
Customer JourneyYour hub of customer activity, helps you prioritize your tasks quickly so time is spent more effectively.
-
Performance and Revenue TrendsPlan, track, predict and report on key metrics for your existing customers.
-
Prospect and Lead InsightsUse predictive modelling to determine the right customers to pursue and how to pursue them.
-
Account ProfilesThe hub of customer data — organized into simple, modular tables and charts.
-
Customer JourneyYour hub of customer activity, helps you prioritize your tasks quickly so time is spent more effectively.
-
Performance and Revenue TrendsPlan, track, predict and report on key metrics for your existing customers.
-
Prospect and Lead InsightsUse predictive modelling to determine the right customers to pursue and how to pursue them.
All Features
Feature A
Feature D
Feature G
Feature J
Feature B
Feature E
Feature H
Feature K
Feature C
Feature F
Feature I
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