Next Best Action
Smart, actionable customer insights embedded in your Salesforce
Optimize customer acquisition and retention
with personal and smart recommendations
for your Sales, Marketing and Customer Success teams
Have you ever wished your CRM could tell you exactly what to do next?
Unify your data sources of insights - combine business rules with powerful predictive models, using Salesforce and non-Salesforce data.
Features and functionality
Micado Next Best Action enables you to serve actionable recommendations to all of your salesforce users who are engaging with your customers. Alert your teams to engage those customers who are ready to buy or are about to churn.
Drive Adoption and Efficiency
Automated Lifecycle management
Reporting and Analytics
Behind the Scenes Development
Predictive Behavior Modelling
Predictive Targeting with AI/ML
Strengthen Customer Relationships
Outcome Success Plans
Alerts and Notifications
Smart Tasks and Touchpoints