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Customer 360

Single view of your customers

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Provide Sales & Marketing a single view of their customers and recommended actions to reduce churn and grow customer loyalty

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Product Vision 

know your customers 

grow customer loyalty and advocacy 

personalize engagements and campaigns 

retain your customers 

Features and functionality 

Customer 360 is jam-packed with all the technology you need to manage your business processes. Built in the cloud, with workflow at its heart, Customer 360 is a complete software platform for ambitious businesses to manage and grow their customer relationships.

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  • Account Profiles
    The hub of customer data — organized into simple, modular tables and charts.
  • Customer Journey
    Your hub of customer activity, helps you prioritize your tasks quickly so time is spent more effectively.
  • Performance and Revenue Trends
    Plan, track, predict and report on key metrics for your existing customers.
  • Prospect and Lead Insights
    Use predictive modelling to determine the right customers to pursue and how to pursue them.
  • Account Profiles
    The hub of customer data — organized into simple, modular tables and charts.
  • Customer Journey
    Your hub of customer activity, helps you prioritize your tasks quickly so time is spent more effectively.
  • Performance and Revenue Trends
    Plan, track, predict and report on key metrics for your existing customers.
  • Prospect and Lead Insights
    Use predictive modelling to determine the right customers to pursue and how to pursue them.
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  • Account Profiles
    The hub of customer data — organized into simple, modular tables and charts.
  • Customer Journey
    Your hub of customer activity, helps you prioritize your tasks quickly so time is spent more effectively.
  • Performance and Revenue Trends
    Plan, track, predict and report on key metrics for your existing customers.
  • Prospect and Lead Insights
    Use predictive modelling to determine the right customers to pursue and how to pursue them.
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  • Account Profiles
    The hub of customer data — organized into simple, modular tables and charts.
  • Customer Journey
    Your hub of customer activity, helps you prioritize your tasks quickly so time is spent more effectively.
  • Performance and Revenue Trends
    Plan, track, predict and report on key metrics for your existing customers.
  • Prospect and Lead Insights
    Use predictive modelling to determine the right customers to pursue and how to pursue them.

All Features

Feature A
Feature D
Feature G
Feature J
Feature B
Feature E
Feature H
Feature K
Feature C
Feature F
Feature I

What's New

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The Future of Decision Intelligence 

March, 2021

Decision Intelligence offers profound innovations to the way we assess and make decisions.

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Read More
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How AI Impacts Customer Experience

April, 2018

"We stand on the brink of a technological revolution that will fundamentally alter the way we live..."

Read More

READY TO TALK?

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Let Micado energise your business

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