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Salesforce Einstein Campfire

Published: February, 2020

Yesterday, Hans Arz represented Micado as a speaker on the guest panel at the first-ever Salesforce Einstein Campfire event in Auckland. A great turnout and an engaged crowd indicated just how relevant the discussion and need for an intelligent customer 360° view is to help companies find ways to create better customer experiences and proactively serve their customer needs.

We were honoured to have three of our customers join the guest speaker panel and share with us some of their success stories and learnings from their Einstein journey as well as a few insights into their forward-thinking analytics strategies. A very big thank you to our customers:

Baskar Narayanaswamy for sharing how Xero successfully completed a global Einstein roll out to 7 markets featuring an intelligent customer 360° view with recommend next best actions

Vedran Babić for sharing how Fisher Funds is using Einstein to help its advisors to pro-actively manage their KiwiSaver and Managed Funds customers

AJ Binnie for sharing how Spark New Zealand has continued the journey of rolling out Einstein to Spark Hub customers in addition to the larger corporate and enterprise customers

Thank you Danny Cohen, Bree Edgar, Steve Beards and Nassim Chami for traveling from Australia to host this event in Auckland.

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